Privacy Policy
Last Updated: December 6, 2025
This Privacy Policy explains what personal data we collect, how we process it, and your rights. By using Listen Docs, you consent to this Policy.
1. Data Controller
- Listen Docs is the data controller
- Contact: support@listendocs.io
- Website: https://listendocs.io
2. Data We Collect
- Account data: name, email, password hash
- Usage data: generated audio, preferences, settings
- Files you upload: documents processed to audio
- Payment data (via Stripe): billing info, transactions
- Technical data: IP address, device info, cookies
- Analytics data: interactions, performance metrics
3. Purposes of Processing
- Provide and improve the Service
- Authenticate users and secure accounts
- Process payments and prevent fraud
- Provide customer support
- Comply with legal obligations
- Analytics and product development
4. Legal Bases (GDPR)
- Contract (Art. 6(1)(b)) for providing the Service
- Consent (Art. 6(1)(a)) for optional features and marketing
- Legitimate interests (Art. 6(1)(f)) for security and analytics
- Legal obligations (Art. 6(1)(c)) for compliance
5. Third-Party Processors
- Stripe – payments
- Google Cloud – text-to-speech
- AWS S3 – storage
- Analytics platforms (if used)
6. Data Retention
- We keep personal data only as long as necessary
- Uploaded files and generated audio may be deleted automatically after processing or after a retention period
- We retain billing records to meet legal requirements
7. Your Rights (EU/EEA)
- Access, rectification, and erasure (right to be forgotten)
- Restriction and objection to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with your Data Protection Authority
8. Security
- We use reasonable technical and organizational measures
- No system is 100% secure
- You are responsible for keeping your credentials confidential
9. Cookies and Tracking
- We use cookies necessary for authentication and functionality
- We may use analytics cookies (if enabled)
- You can control cookies via your browser settings
10. International Transfers
- Data may be processed outside your country
- We use safeguards such as Standard Contractual Clauses where required
11. Children
- The Service is not intended for children under 16
- We do not knowingly collect data from children
12. Changes to this Policy
- We may update this Policy from time to time
- Significant changes will be posted on the website
- Continued use of the Service means acceptance of the updated Policy
13. Contact
- Email: support@listendocs.io
- Website: https://listendocs.io
Listen Docs
Last Updated: December 6, 2025